Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Come to the Surgery and provide photo ID and a completed form (page 7 of the registration pack) so we can confirm your identity.
- We will then issue you with an access code via email
- To use online services you will need to provide us with a valid email address and a mobile phone. Email and mobile numbers cannot be used by more than one account.
- Go to Patient Access (using the ‘Register for Online Services’ button above) and enter your registration details exactly as shown on the form
- After registering, log on with your username and password.
Online appointments are currently not available but we aim to restart them in the new year
Some appointments can be booked online. You are able to make a booking online for your registered doctor, the GP registrar, the practice nurse and the health care assistant.
You are only able to make a standard 10 minute appointment online and for some practice nurse procedures sometimes a longer appointment is necessary. If you are unsure please contact the surgery.
Please note if you are booking an appointment for a blood test it needs to be before 11.30am.
For more information please click on the link online services info at the bottom of the page.
To use the internet service you need to complete a registration form and then it is possible to make appointments via the internet. For more information about the internet service click on the link at the bottom of the page.
To register for the service you can either collect a form from the surgery or you can download it. To download the application form click on the link at the bottom of the page. If you are already a registered user you can access the sign in page by clicking the Patient Access button below.
Requesting Repeat Prescriptions
We offer an internet ordering service for ordering repeat prescriptions. This enables you to order your repeat prescriptions via the internet. To use the internet service you need to complete a registration form and then it is possible to order your repeat prescriptions via the internet.
To register for the service you can either collect a form from the surgery or you can download it. To download the application form click on the link at teh bottom of the page. If you are already a registered user you can access the sign in page by clicking the Patient Access button below.
To order a repeat prescription log into your home page and you will see a heading titled ‘Repeat prescriptions’. To order a repeat prescription, click on new medication order. You will then see your repeat prescription list. Click in the box on the plus button of the items that you want to request and then click ‘Request medication’. It is then possible to type a message to the dispensary. The click order medication. A message will then appear saying your GP practice has received your medication order
Viewing your Medical Records
Part of your medical record can now be accessed online. There is a basic level which gives your medications and any allergies that you may have and this is called your summary information. There is also a more detailed level which gives all your coded entries and any blood test results. This requires a further consent form to be able to access and is available at the discretion of your general practitioner. There are also restrictions about parental access to children’s records and from the age of 15 all children are responsible for their own records.
For further information about online access please click on the link at the bottom of the page. To register for either the summary information or the detailed coded records please click on the links at the bottom of the page. More information abouut online access is available on the NHS website: NHS CHOICES ONLINE INFORMATION
When you have set up the account your details can be accessed by clicking on the link below.