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A large number of hospital appointments are now going to be booked electronically by a system called e-referrals. The doctor will make the referral to the appropriate hospital and the patient will then receive a letter with their details which will include their name, their NHS number, a booking reference number and a password. The patient can then book their appointment either online or over the phone at a time convenient to them. More details can be obtained by going to the NHS Choices website by clicking NHS choices appointment booking
Or download the patient guidance to booking your appointment online